Support

FAQs and Site Help
Many PortalSafe customers find the answers to their questions in our FAQs covering system requirements, basic usage, account management and more.

For step-by-step usage instructions, click the Help tab while you are logged in to the site.

If you need additional assistance, please contact Customer Support.

Email
support@portalsafe.com

Phone

ATX Customers: 800-638-8291
TaxWise Customers: 866-641-9473
All Others: 877-896-4861

Hours
Monday - Friday
8:30am - 5:30pm Eastern
Hours may be extended during tax season.